"Welcome to House of Bansal — where every thread tells a tale. Our pieces are more than fashion; they’re chapters of your journey. Wear your own story with pride."

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1. What is House of Bansal all about?

House of Bansal is a designer clothing brand that celebrates timeless elegance and modern storytelling through fashion. Each piece is crafted with intricate detailing, premium fabrics, and hand embellishments like pearls, beads, crystals, and fine embroidery—so you don’t just wear an outfit, you wear your own story.

2. Where are your outfits made?

All our outfits are designed and crafted in India with a focus on artisanal craftsmanship, quality fabrics, and attention to detail.

3. How can I place an order?

You can shop directly through our website. Simply select your outfit, choose your size, and proceed to checkout. For custom orders, you can connect with us via ourContact Uspage or WhatsApp support.

4. Do you take custom orders?

Yes! We specialize in personalized fashion. If you’d like customization in size, color, or embroidery, please reach out to us. Our team will be happy to assist you in creating your dream outfit.

5. What size options do you offer?

Our standard sizes range from XS to XXL. However, we also offercustom sizingto ensure a perfect fit. A detailed size chart is available on every product page.

6. How do I know my size?

We provide asize guidewith measurements for each product. If you’re still unsure, feel free to contact us with your measurements and our team will guide you.

7. Do you ship Pan India Free of Cost?

Yes, we ship pan India free of cost. Delivery timelines may vary depending on your location

8. How long will it take to receive my order?

  • Ready-to-ship products: 1-2 business days (India)
  • Made-to-order/custom outfits: 1 week depending on the design and handwork involved
    You’ll receive tracking details once your order is dispatched.

9. What payment methods do you accept?

We accept all major debit/credit cards, net banking, UPI, and digital wallets. 

10. What is your return/exchange policy?

  • Ready-to-ship products: Eligible for exchange within 2 days of delivery if unworn and in original condition.
  • Custom-made/Made-to-order products: Not eligible for return, but we do assist with minor alterations.

11. How should I care for my outfit?

Most of our garments feature delicate hand embroidery and embellishments. We recommenddry cleaning onlyto maintain their beauty and longevity.

12. Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking link on your registered email/phone number.

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14. How can I contact House of Bansal?

You can connect with us via:
📩 Email: houseofbansalindia@gmail.com
📱 WhatsApp/Phone: 7229050222
📲 Instagram DM: https://www.instagram.com/houseofbansalindia/

When can we contact you?

You can contact us 24*7. Expect our reply on all working days from Monday to Saturday 10.00 am to 7.00 pm